Privacy Policy

Effective Date: 01-01-2025

BTW Fixers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

BTW Fixers
Chamber of Commerce (KVK): 76006824
Establishment number: 000043844332
Address: Fascinatio Boulevard 708, Unit 8546, 2909VA Capelle aan den IJssel, The Netherlands
Email: [insert email address]

We act as the data controller for personal data processed in the context of our services.

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Contact details: name, email address, phone number, company name, position.

  • Website usage data: IP address, browser type, device information, pages visited, cookies.

  • Communications: information provided when contacting us via email, contact form, or other means.

  • Service data: information provided to us in the context of consultancy or advisory services.

We do not intentionally collect sensitive personal data unless strictly necessary and with your explicit consent.

3. How We Use Your Data

We use personal data for the following purposes:

  • To respond to inquiries and provide our services.

  • To manage client relationships and contracts.

  • To send relevant updates, documents, or marketing communications (if consented).

  • To improve our website, services, and client experience.

  • To comply with legal obligations.

4. Legal Basis for Processing

We process personal data only where permitted by law. Legal bases include:

  • Contractual necessity (to provide our services).

  • Legal obligation (compliance with Dutch or EU law).

  • Legitimate interests (business operations, service improvement).

  • Consent (for newsletters or optional communications).

5. Data Retention

We retain personal data only for as long as necessary for the purposes described above, unless a longer retention period is required by law. Data provided for marketing or newsletters will be kept until you unsubscribe.

6. Data Sharing and Transfers

We do not sell personal data. Data may be shared with:

  • Service providers (e.g. IT, hosting, email, CRM systems) under strict confidentiality agreements.

  • Public authorities if required by law or court order.

  • Professional advisors (accountants, legal advisors) if necessary.

If data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (e.g. EU Standard Contractual Clauses).

7. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration or destruction. However, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access (obtain a copy of your data).

  • Right to rectification (correct inaccurate data).

  • Right to erasure (“right to be forgotten”).

  • Right to restriction of processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent (where processing is based on consent).

Requests can be made via email at [insert email]. We may ask for identification before processing your request.

9. Cookies

Our website may use cookies or similar technologies to analyze traffic and improve functionality. You can control cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Continued use of our services after changes implies acceptance of the revised policy.

11. Governing Law

This Privacy Policy is governed by Dutch law. Any disputes shall be resolved by the competent court in Rotterdam, the Netherlands.